Read Our Terms And Conditions
All terms and conditions are mentioned below read carefully.
TERMS & CONDITIONS
- Vouchers are non-transferable and valid only for the services mentioned here in.
- Any services not specifically requested, confirmed and noted on vouchers will not be rendered.
- All extras are to be paid directly to the hotels/the service providers.
- Please stick to itinerary, anything extra shall be chargeable (at the location itself.)
- Any service unused is non-refundable.
- Please note that due to weather, social condition or participants Physical abilities, itinerary may need to be adjusted for safety, comfort and well-being. We kindly ask for your understanding as we reserve the right to amend schedules. In case of severe weather, heavy rainfall or snowfall, guests will be responsible for any extra vehicle & stay expenses. The Trip Team appreciates your co-operation and is not liable for these circumstances.
- Cancellations policy differs for popular destinations and also during peak season, kindly confirm with your operator once.
- The company shall not be liable for damages/charges incurred by travelers if any of the following reasons apply:
- Natural disaster, war, civil unrest, and alteration or cancellation of tour itinerary due to such causes.
- Accidents during transportation or accommodations, damage by fire.
- Orders of either Indian governments or immigration regulations, isolation resulting from infectious diseases, and tour itinerary alteration or cancellation owing to such causes.
- Accidents occurring during the travelers free activities.
- Food poisening.
- Theft.
CANCELLATION POLICY
Free Cancellation up to 60 days before the departure date (Booking amount is non-refundable)
If you’re cancelling the trip and opting for a refund within 59 days to 45 days of the Departure Date then only 10% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non refundable) will be charged as a cancellation fee and remaining sum would be refunded.
If you’re cancelling the trip and opting for a refund within 44Days to 30 Days of the Departure Date then only 25% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non refundable) will be charged as a cancellation fee and remaining sum would be refunded.
If you’re cancelling the trip and opting for a refund within 29 Days to 15 Days of the Departure Date then only 50% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non refundable) will be charged as a cancellation fee and remaining sum would be refunded.
If you’re cancelling the trip and opting for a refund within 15 Days to 8 Days of the Departure Date then only 75% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non refundable) will be charged as a cancellation fee and remaining sum would be refunded.
If you’re cancelling the trip and opting for a refund within 7 Days from the Departure Date then 100% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non-refundable) will be charged as a cancellation fee and remaining sum would be refunded. You are not applicable for a refund if you fail to show up on the day of departure under the given timeline that has been provided to you beforehand.
If you’re cancelling the trip and opting for a refund within 7 Days from the Departure Date then 100% of the total trip cost (calculated after subtracting the booking amount) along with the booking amount (non-refundable) will be charged as a cancellation fee and remaining sum would be refunded. You are not applicable for a refund if you fail to show up on the day of departure under the given timeline that has been provided to you beforehand.
There would be no refund provided in case there occur some problems due to government orders, harsh weather conditions, protests. landslides, or any other unforeseen circumstances. On the occasion of any such happenings, we have a backup plan ready most of the time and we’ll be moving onto that.
There are times when we would have to cancel some activities mentioned in the itinerary but it’s only due to the reason that we would be bound by a circumstance that is not in our control.
If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake. landslides, strike, bandh, etc.) then the participants would be provided with a travel voucher for the same amount that can be used within 365 days of the issuance date for any package worth the same amount.
natural If a trek/trip has to be aborted midway due to a calamity/unforeseen circumstances (like rain, snowfall, earthquake. landslides, strike, bandh, etc).In that case, no refund would be provided.
The Trip Team will not bear any extra expense due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, etc).
Cancellations policy differs for popular destinations and also during peak season, kindly confirm with your operator once.
